Been with Optimum for decades, also had Directv , was one of its first customers. With Optimum the quality of the service people was terrible but they came the nect day. Customer service was good, prices stable tho " promotions " that had to be extended every year needed to be retained by phone calls. Now Altice has tken over the company. Everything is as mendacious as Trump , the service is horrific and the prices are jumping up. Apparently all cable companies are doing the same thing. Truly a sign of the times. Just as well that a virus will clean house. I'm going with King Ghidora for president. Amazon gives excellent service, can still get US support. Consumer Cellular and my pc company are A plus. but in general the dystopia is here in many forms. Give the planet back to the animals.